Roles and Responsibilities- Interact with the customers to provide them with the information and assistance they need on our client's products and services over the phone.
Create, manage, and drive closure on service requests.- Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal departments to find resolution for customer query/issues/concerns.
Typically handles straightforward problems/issues and refers more complex issues to senior staff.
- Provide excellent customer service by focusing on providing a great experience.
With at least one (1) year
international BPO experience- Completed two (2) years in college.
Good English communications skills- Strong customer orientation skills
Amenable to work onsite at any of the following sites:
- SM North EDSA, Quezon City
Competitive Compensation Package with Retention Program Incentives
In-house training Dental coverage
- Personal development programs
Meal and other allowancesDon't miss out on this incredible opportunity to join our dynamic team! Apply now!
Job Type: Full-time
Benefits:Schedule:Supplemental Pay: Overtime pay
Application Question(s):
Home Address:
Education:- Senior High School (Preferred)
Experience:
Customer Service Representative: 1 year (Required)
