Job Title: Quality Supervisor with Training ExperienceWe are seeking a skilled Quality Supervisor with a strong background in training to join our BPO team in Cebu. This role is essential for ensuring service quality and effective staff development.
Oversee quality assurance processes to ensure adherence to company and client standards.- Develop and implement training programs to enhance team skills and performance.
Conduct regular quality audits and performance evaluations.
- Provide coaching and feedback to team members for continuous improvement.
Collaborate with management to address quality and training needs.
Bachelor's degree in Business, Human Resources, or a related field.- Experience in a quality assurance role within a BPO environment, with a strong focus on training.
Excellent leadership, communication, and analytical skills.
- Ability to work independently and as part of a team.
Apply now to play a key role in enhancing our team's performance and service quality!
Job Type: Full-time
Pay: Php45,
- 00 - Php50,000.00 per month
Benefits: - Health insurance
Life insuranceSchedule: Shift system
Application Question(s):
Experience:
- QA Supervisor: 1 year (Preferred)
* Training: 1 year (Preferred)
Application Deadline: 08/31/2024
Expected Start Date: 09/02/2024
