Education:- Graduate of any 4-year course (Business Related Course) (Non-Nego)
1 year and up in Administrative (Non-Nego)- Has an experience in conducting phone calls and emails.
Proficient in MS Excel and WordPower BI, an advantage
- Good communication skillAttention to detail, team player, resourceful, results-oriented
This position is responsible for providing support to the Business Quality team to ensure the accuracy and timely delivery of reports and projects.
- Roles and Responsibilities.
- Generate data and validate findings from the following:
- Market Conduct Monitoring Tool
Early Warning System
Welcome Calls
Post Contest Review Mystery Shopping
Policy Replacement
Social media findings- Coordinate findings with the BQ team.
- Release and monitor correspondence (e.g. Request to Explain) to the agency force.
- Enhance existing processes to shorten BQ's turnaround time.
- Perform other responsibilities and duties periodically assigned by the supervisor to meet operational and/or other business requirements.
Job Type: Full-time
Pay: Php19,000.00 - Php20,000.00 per month
Benefits: - Health insurance
Opportunities for promotion- Promotion to permanent employee
Schedule: Day shift
Supplemental pay types:
Experience:
- Administrative: 1 year (Preferred)
* conducting phone calls and email management: 1 year (Preferred)
