Quality Management Representative

SOUTHCENTRAL HARDWARE DISTRIBUTORS, INC.

We are a premiere provider of hardware and construction products nationwide. Presently, we are in need of honest, loyal, hardworking, dynamic, highly competent, results-oriented individual to fill in the position:

• BUSINESS PROCESS SPECIALIST

• Responsibilities:

Collaborates with the different departments to identify, document, and analyze current business processes

• Develops process flows, workflows, and diagrams to visualize current and future processes

Conducts analysis of process performance metrics, identifying bottlenecks, inefficiencies, and areas for improvement

• Proposes and implements process improvements, automation solutions, and other best practices to optimize efficiency, reduce costs, and enhance quality

Acts as point person for business processes and provides guidance and support to other stakeholders

• Leads and facilitates process improvement workshops, training sessions, and meetings

Monitors and evaluates the effectiveness of implemented process changes, making adjustments as needed

• Maintains documentation of process changes, ensuring accuracy and completeness

Conducts audits of other departments processes to ensure compliance with the documented processes, policies, and standards

• Stay informed about industry trends, best practices, and emerging technologies related to business process management

• Qualifications:

Preferably a Bachelor's degree holder in Industrial Engineering

• At least 1 year work experience as Business Process Specialist or equivalent

Must be keen to details

• Can work under pressure and with strong sense of confidentiality

Must be reports driven

• Able to meet deadlines

• Skills:

Analytical Skills: Ability to analyze complex business processes, identify inefficiencies, and propose solutions

Communication Skills: Clear communication is crucial for working with different stakeholders, documenting processes, and presenting findings and recommendationsProject Management: Proficiency in managing projects related to process improvement initiatives, including planning, execution, and monitoring

• Problem-Solving: Ability to identify problems, brainstorm potential solutions, and implement effective changes

Technical Skills: Familiarity with software tools for process mapping, data

• Other Requirements:

With some experience as a Business Process Specialist, Business Analyst, or similar role

• Willing to travel to do process audits in offsite branches

Preferably with experience in using ERP systems

• Proficiency in Microsoft Office and other software and productivity tools

• Guaranteed Perks and Benefits

• Upon hiring:

Competitive salary package (depending on related work experience)

Personal Accident Insurance

Job Type: Full-time

Pay: From Php20,

• 00 per month
  
  Schedule:
• 8 hour shift

Supplemental pay types:

• 13th month salary

Experience:

• Business Process Specialist: 1 year (Preferred)

Language:

• English (Preferred)

Willingness to travel:

* 100% (Preferred)