The Salesforce Quality Assurance Analyst will work closely with the Call Center Department & Lead Generation ( Marketing) team.Entry-Level: minimum of 1-2 years professional experience (BPO, Corporate, LeadGen, Agency)- Excellent verbal and written communication skills
Business analysis and requirements gathering abilities- Familiarity with Meta Advertising & Analytics
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Proficient into Excel Vlookup, Pivot & CRM_
Recommend and ensure that quality assurance standards and processes are implemented and achieved.
- Working on KPI, Statistic, Lead Generation analytics, campaign testing for both manual and automated testing
Collaborate: Collaborate with sales/call center/marketing teams to reproduce, analyze, and debut issues.- Demonstrate ownership and accountability through self-directed task management.
Review functional/operational requirements for lead generation, sales and advertising campaigns
- Automation Testing: Determine which test campaigns and calls under what statistics will improve effectiveness and efficiency for lead generation and sales analytics.
* QA of Calls & Chats LeadGen of Call Center Department
Job Types: Full-time, Permanent
Pay: Php20,
- 00 - Php25,000.00 per month
