Gratitude Inc. is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA. We are a Direct Sourcing Partner Company of the different top BPOs offshore and onshore.
We have an ongoing hiring for
a Quality Analyst Assistant Manager for our BPO Partner in Alabang and MOA Pasay Manila.
Job title: Quality Analyst Assistant Manager
Reports to: Audit Manager
Work set up: Onsite in MOA/ Alabang, shifting schedule
Salary: PHP 47,000 base max
Headcount: 1
Must have at least 2 years Quality Analyst experience in Financial, telco or banking
- Must have at least 6 months QA Supervisory experience.
Must be able to report onsite (WFO)- Background in Quality Tools and concepts (QPE Orientation, Quality Core Skills Training)
Can work in Alabang or MOA site
This role will be responsible for planning and execution of all assigned audit engagements as per the Internal Audit Plan. This include assisting with audit engagement scoping and risk assessment, performing and documenting internal control walkthroughs, testing and evaluating business process controls, evaluation of control deficiencies and reporting internal control effectiveness. This position will report locally to the Audit Manager in Manila.
Graduate of Bachelor of Science in Accountancy, Internal Auditing, Management Accounting or equivalent courses
- Additional certifications such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA) is an advantage
Minimum 2-3 years of work experience providing internal or external audit services, risk management and compliance.- Work experience in SOX is highly desirable
Business Process Outsourcing or shared services background is an advantage
- Good verbal and written communication skills
Knowledge of governance, risk and internal controls concepts- Ability to work independently, with limited required direction and guidance.
Assist the Audit Manager in the overall completion of audit engagements- Conduct operations, financial, compliance audits.
Perform testing to evaluate design adequacy and operating effectiveness of controls, compliance to internal policies and regulatory requirements.
- Document test results and ensure there is adequate working papers to support an informed and objective opinion on risk exposure
Discuss findings with management and make recommendations to improve company policies and procedures, improve efficiency and reduce risk exposure- Assist the Audit Manager in monitoring status of identified issues and partnering with management to ensure adequacy of remediation plan and timely closure of issues
Assist with special reviews and investigations, as needed.
- To apply, please submit your updated resume on this post and answer the pre-screening questions.
Further details will be discussed once invited for an interview.
Our recruitment team will reach out to you via WhatsApp or direct call once shortlisted.
APPLY NOW!
Job Type: Full-time
Pay: Php40,
- 00 - Php47,000.00 per month
Benefits: - Company events
Health insurance
Schedule:
Shift system
Application Question(s):- How many years of Quality Analyst experience do you have
From what accounts were you assigned as a Quality Analyst in BPO
- How many years of QA Supervisory experience do you have in BPO
Are you amenable to work onsite, with a shifting schedule for our BPO Partner in Alabang/ MOA Pasay- How much is your last drawn salary
Salary expectation
- This is an urgent hiring, can you start immediately
* Do you have any background in Quality Tools and concepts
- Have you submitted your updated resume and answered the pre-screening questions already
If not, please comply so that we can proceed further with your application.
