Q201155: Sales Support (VLOOKUP)

Q201155: Sales Support

Your primary role is to help support the sales team by assisting with tele sales, upselling, and ranging, as well as giving the best service and focus to our customers.

• The Salary Range: Php 30,000 to Php 40,000

• The Work Set-Up:

Work onsite

• 8 hour work shift

Monday to Friday

• Day shift (6am - 3pm)

• The Benefits:

13th Month Pay

• 15-Days Annual Leave

Maternity, Paternity & Solo Parent Leave

• Government Contributions (SSS, PhilHealth, and Pag-IBIG)

HMO Health Insurance (with Maxicare)

• HMO +1 dependent

Annual Medical Health Check-up

• Milestone Celebration (Anniversary, Performance Bonus, Token of Appreciation, etc)

Company Events (Monthly Office activities, Team Building, Year-End Party)

• ... and more

• The Responsibilities:

Ensure customer satisfaction by providing effective customer support.

• Correctly and promptly key and process email purchase orders.

Manage inbound and outbound calls.

• Work closely with the Operation and Sales team to ensure changes are made to orders and deliveries.

Support online platforms and manage products, pricing, and promotions.

• Provide information to Sales Reps.

Maintain Lead Tracker and support promotion.

• General office duties and administration.

• The Requirements:

Self-starter, diligent, and possesses a can do attitude.

• Degree in Business Admin or similar field.

Minimum 5 years CSR experience.

• Minimum 2 years experience with NetSuite including setting up Saved Searches.

Advanced in MS Excel - pivot tables, reporting, data analysis, VLOOKUPS, building & correcting formulas.

• Clear, concise communication and phone manner.

Knowledge in fast-moving consumer goods (FMCG) is preferred.

• Strong work ethic and attention to detail.

• The Location:

Unit 1E, Philexcel Business Park Annex, Clark Freeport Zone, 2023, Pampanga, Philippines. Watch this video to navigate (Click here)

• Who we are:

Guerilla Staffing Solutions is an Australian-Filipino family-owned business. We have a vision for our employees to gain long term employment opportunities with us. We are passionate about building a positive, inclusive and respectful workplace for all. We want our staff and clients to work in an environment where there is open communication, trust and respect amongst one another. We are vigilant in partnering with clients who will treat their staff with kindness and make them feel like they are a part of their company, regardless of them being offshore.

Job Type: Full-time

Pay: Php30,

• 00 - Php40,000.00 per month
  
  Schedule:
• 8 hour shift

* Day shift