Overview:
The Proposal and Contract Writer (PCW) is responsible for the leading the development of complex responses to Requests for Information (RFIs), Requests for Proposals (RFPs), Statements of Work (SOWs) and Change Orders (COs). The PCW will determine proposal concept by assembling information including project scope, objectives/outcomes/deliverables, methods, timetable, staffing needs, budgets, and standards of performance and evaluation. The PCW will be responsible for the writing, revising, and editing of drafts until the final proposal is approved by management. This role reports to the Team Manager, Commercial Operations.
Responsibilities:
Key duties and responsibilities include:
Under the supervision of a Team Manager, write proposals, SOWs, and COs, and develop project budgets across accounts and global opportunities under tight deadlines in support of Business Development.
Prepare responses to RFIs, RFPs, SOWs, COs, and Questionnaires according to client and Certara specifications/standards
Perform quality control review, adjudicate comments, and edit proposals, SOWs, and COs, as required
Complete desktop publishing of proposals, SOWs, and COs, as required
Manage and maintain data hygiene of files within a content database
Participate in client meeting preparations, as needed
Liaise with internal Subject Matter Experts and external partners for proposal development input
Support Functional Department Heads and Business Unit Leaders on the implementation of operational strategies for proposals
Support administrative aspects of proposal development, including, but not limited to: tracking proposal/SOW/CO status in the company's customer relationship management system, contributing to metrics reports, and ensuring security and integrity of documentation
Perform contract vetting, finalization, and signature procurement activities, as required
Contribute to process and development initiatives
Assist with mentoring/training of newly-hired Commercial Operations Team members, as neededQualifications:
Bachelor's degree from an accredited institution or equivalent in a science, business, or related field
2-5 years of professional experience in proposal or contract writing (e.g., RFIs, RFPs, Statements of Work), administrative or business services
Fluent in English
Excellent technical writing/documentation skills
Microsoft Office proficiency
Excellent attention to detail and commitment to accuracy
Excellent presentation skills (including in-depth knowledge of PowerPoint and Excel)
Proven ability to manage multiple projects and adapt quickly to changing business needs
Excellent interpersonal and communication skills
Willing to be assigned in Certara's Makati office, with flexibility for limited travel
Other Skills, Abilities, and Requirements
Professional presence and excellent communication skills, focused on exceptional customer service
Proven ability to lead and manage multiple projects and adapt quickly to changing business needs
Attention to detail and diligent follow-through in documenting all activities
Self-starter, solution-oriented, and displays sound judgment and attention to accuracy and high-quality deliverables
Deadline conscious with strong management of process
High degree of confidentiality and discretion
Demonstrated ability to establish and maintain highly effective internal and external relationships
Demonstrated ability to provide, accept, and incorporate constructive feedback
Must pass a background check
KPIs
Achieves assigned quantitative and qualitative goals per workplan
Meets assigned expectations
Ensures proper record keeping using available sales tools, Salesforce CRM, and document management systems
Completes required training and development objectives within the assigned period
Certara bases all employment-related decision on merit, taking into consideration qualifications, skills, achievement, and performance. We treat all applicants and employees without regard to personal characteristics such as race, color, ethnicity, religion, sex, sexual orientation, age, nationality, marital status, pregnancy, physical or mental condition, genetic information, military service, or other characteristic protected by law.