Property Management Assistant

Hi! We're Smartsourcing, looking for a Property Management Admin Associate who can work with us full-time and on-site!
Where Crown 7 Business Centre, Pope John Paul II Ave, Cebu City, Cebu

As a Property Management Admin Assistant, you'll be key in providing remote administrative support to our valued partner. To thrive in this role, you'll need to be a great listener, with the ability to juggle multiple tasks at once. We're looking for someone who enjoys solving problems and is committed to meeting deadlines with a smile. Your contributions will help ensure everything runs smoothly and efficiently!

• Some of the things we expect you to do are to:

Listing Properties via Agent Box

• Manage and upload property listings using the Agent Box platform.

Ensure all property details are accurate and up-to-date.

• New Lease/Management

Handle the setup and administration of new leases and property management agreements.

• Coordinate with relevant parties to ensure smooth onboarding of new tenants.

Lease Renewal

• Assist with the lease renewal process, including communication with tenants and landlords.

Prepare and manage lease renewal documents.

• Utility/Water Connections

Organise and manage utility and water connections for new and existing tenants.

• Ensure timely coordination to avoid service interruptions.

Board Order/Removal

• Handle the placement and removal of property signage as needed.

Coordinate with suppliers and contractors to manage board orders efficiently.

• Vacating Renter

Manage the process for tenants vacating properties, including final inspections and key collection.

• Ensure all vacating procedures are followed according to company policy.

Arrears (SMS and Emails Only)

• Monitor rental arrears and send reminders via SMS and email.

Collaborate with the team to ensure timely communication with tenants.

• Schedule Routine Inspections

Coordinate and schedule routine property inspections.

• Ensure inspections are carried out in compliance with regulations and company standards.

Follow Up on Maintenance

• Track and follow up on maintenance requests to ensure timely completion.

Communicate with tenants and contractors regarding maintenance issues.

• Maintain Creditors Insurance

Monitor and maintain up-to-date insurance records for creditors.

• Ensure compliance with insurance requirements and manage renewals.

Requirements

• We would need you to be or have the following:

A graduate with Business Administration, Real Estate or any field related to Admin

• Strong background in Administration as a Remote Assistant

Excellent organisational, oral and written communication skills

• Attention to detail

Shows a high level of initiative and intelligence.

• Possesses an Executive Assistant mindset.

Must have a pleasing personality.

• Excellent phone skills

Benefits

• Be a part of the Smartsourcing crew !

Smartsourcing was born with the purpose of changing people's lives. Our goal is not only to make sure businesses grow and succeed but also, that you love where you work and thrive. We recruit, train, and support you and provide great benefits. We take pride in the fact we are an award-winning organisation, hailed as one of the best employers and workplaces in Asia as seen on Great Place to Work and HR Asia.

• Here's why we think you'd love working at Smartsourcing

At Smartsourcing, we're all about fostering a positive work environment for you. We're always looking for folks who are unafraid to be their absolute authentic selves because we value diversity and inclusion.

We're proud to be a certified Great Place to Work. We believe that we can expect the best out of you only when you're happy with where you work and what you do. This is why It is so vital for us that you have a healthy work-life balance.

• Some of our company perks include:

Above-industry salary package

• Day Shift

Fixed weekends off

• HMO coverage for you and your dependent/s from day one

Free lunch every day

• Free coffee every day (latte, americano, or cappuccino) made by our in-house barista

Sports wellness clubs including free-diving

• Subsidized gym membership at Anytime Fitness

Travel opportunities to Australia

• Exclusive discounts in selected restaurants and merchants

And so much more!

Job Type: Full-time

Benefits:

• Additional leave

Company events

• Employee discount

Gym membership

• Health insurance

Life insurance
Staff meals provided