About us:Strata is an exciting BPO Company with existing team members currently based in Australia and Angeles City, Philippines. Take your career to the next level by joining our growing family!
Property Management Admin plays a critical role in ensuring the smooth operation and success of property management activities, enhancing tenant satisfaction, and supporting the overall goals of the organization.
Enter, update, and maintain property listings within the software platform, ensuring all information is accurate and up-to-date.- Upload relevant property details to enhance listing quality and attract potential tenants.
Arrange and schedule property inspections, ensuring clear communication with tenants, landlords, and maintenance personnel.
- Prepare inspection reports and follow up on any identified issues.
Respond promptly and professionally to tenant inquiries via phone or email.- Address and resolve tenant issues or escalate them to the appropriate personnel as needed.
Prepare and distribute leasing agreements, renewal notices, and other legal or informational documents.
- Ensure all documents are completed accurately and filed appropriately.
Monitor rental payments, ensuring they are processed accurately and on time.- Follow-up on late payments and coordinate with tenants and landlords to resolve payment issues.
Coordinate property maintenance and repairs, ensuring timely communication with contractors and vendors.
- Track maintenance requests and ensure all work is completed to a high standard.
Maintain accurate and up-to-date records and files related to all property management activities.- Provide administrative support
Manage calendars, schedule appointments, and prepare reports as needed.
Proven experience as Property Management Admin or other related experience.
- Excellent communication skills, both written and verbal.
Strong work ethics, exceptional organizational skills, and keen eye for details.- Ability to multitask without compromising the quality of output.
Ability to work independently while maintaining high productivity.
- Flexibility to adapt to changing priorities and business needs.
Graduate of any 4 year-program
Job Types: Full-time, Permanent
Pay: From Php18,- 00 per month
Benefits: - Company Christmas gift
Health insurance
Opportunities for promotion Promotion to permanent employee
Schedule:
Monday to Friday
Supplemental pay types: Overtime pay
