This is a permanent remote position in the Philippines.
We are looking for a Project Manager responsible for maintaining and expanding relationships with an assigned portfolio of clients. The Project Manager will work under the NKR Recruit line of business and act as a liaison between clients and our internal virtual professionals, ensuring seamless communication and collaboration.
Build and maintain strong, long-lasting relationships with clients.
- Serve as the main point of contact for client inquiries, requests, and escalations.
Understand clients business needs and objectives to provide tailored solutions.- Develop account plans outlining strategic goals and growth opportunities.
Collaborate with clients to align their objectives with the company's products or services.
- Coordinate with internal teams to ensure the timely and successful delivery of products or services.
Facilitate communication between clients and cross-functional teams.- Address and resolve client issues promptly and effectively.
Work with internal teams to implement corrective actions and prevent recurring problems.
- Ensure client satisfaction through proactive communication and problem-solving.
Manage contract renewals, ensuring terms align with client expectations.- Prepare regular reports on account performance, highlighting key metrics and achievements.
Stay informed about industry trends, market conditions, and competitive landscape.
- Assist management with lead generation tasks for client acquisition.
Undertake various ad hoc tasks as required.
Bachelor's degree in Business, Marketing, or a related field.- Proven experience in account management or a similar client-facing role.
Strong interpersonal, communication, and negotiation skills.
- Ability to manage multiple clients and projects simultaneously.
Results-driven with a focus on customer satisfaction and revenue growth.- Familiarity with the products or services offered by the company.
Proficient in using CRM software and other relevant tools.
- Experience using Asana and other project management software.
Salary: Php 25,000 - 30,000 NET
Schedule: Monday to Friday (8:00 AM to 5:00 PM EST)
Job Type: Full-time
Pay: Php25,
- 00 - Php30,000.00 per month
Benefits: - Work from home
Schedule:
Monday to Friday
Application Question(s):- Are you available to start as soon as possible
How many years of Project Management experience do you currently have
- Kindly list down the CRM and Project Management tools you're using.
Are you comfortable working during the night shift
How much is your expected salary