Job Responsibilities
- Identify urgent and priority operational business and utilization management issues
- Design, execute and implement a team plan, together with UM Lead, innovative and pragmatic solutions aligned with the business long-term strategic plans
- Oversee and manage post implementation support to utilization management initiatives
- Work closely with UM Lead and senior management to define and manage the scope, strategy and requirements of business initiatives, emphasizing integrated strategic solutions driven by data and insights
- Learn and understand the KPI targets and execution needs of each program and set of stakeholders, creating timelines and estimates that fit within overarching program schedules and budgets
- Collaborate and communicate with leadership and cross-functional teams to understand the organization's goals and objectives and develop strategies to achieve them.
- Lead effective sessions to brainstorm solution; documenting potential options and most optimal solution in a timely manner
- Lead effective meetings to understand business drives, rationalize existing processes, present findings and facilitate decision making
- Identify root cause and recommend corrective actions of issues in a timely manner
- Recommend to management actions to take pertaining to utilization management of product and services
Experience
- With at least 5 years of experience in performing project management and business integration; with Commercial and Operational acumen
- Preferred industry orientation: Research and Data Management, Healthcare, Insurance,
FMCG, or any service-oriented industry
Skills
- Above average knowledge in Microsoft Excel/ Google Sheets and Microsoft Powerpoint/ Google Slides/ Canva
- Skills in data presentation/ visualization and analysis; Good analytical and verbal skills
- Superb communication, organization, time and tactical project management skills
