General information
Country
Philippines
City
Remote Location
Job ID
39906
Department
Infor Consulting Services
Experience Level
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Hybrid
Description & Requirements
Successfully understand project resource requirements and act to deploy resources to fulfill those requirements, detailed implementation planning, project plan and overall project coordination, developing positive costumer relationships at the project team level, creating a high level of customer satisfaction, and effective team management.
A Day in The Life Typically Includes:
Direct point of contact for all implementation-related issues, and resource requirements.
Manage all resources that are on site, which will include writing peer reviews.
Serve as the primary agent in helping Infor clients achieve their tactical goals including a successful implementation, a positive business relationship with Infor, and to become and remain a satisfied client of Infor products and services.
Identify risks on the project and escalate to management as needed.
Understanding Infor's technology and strategic directions.
Possess knowledge of the market to which they are assigned, including: industry, trends, the applicability of Infor products within the target market, and key competitors.
Understanding the effect and implication the software implementation may have upon the client business environment.
Understands the effect databases, hardware configurations, networks, and new technology have on Infor applications with the ability to apply this knowledge to clients needs.
Possess a high degree of project planning and systems integration expertise.
Achieve a comprehensive knowledge of, and the ability to communicate, Infor's Implementation Methodology to clients, prospects, and third parties.
Work with the Account Executives and other service team members to estimate services needed for prospective clients and set process expectations.
Fully responsible for development and maintenance of the client's project plan and for effective communication of that plan as appropriate with Infor.
Understanding resource requirements for the entire project, matching those requirements to Infor's competencies and moving to fill those requirements with Infor or sub-contracted third party resources.
Maintaining the proper level of documentation necessary in each engagement to enable the Client and Infor to periodically assess project status and monitor and collect Accounts Receivables.
Coordinating communication within the consulting team to include identification of client expectations, critical business issues, and any pertinent information discovered during the turnover process with the sales team.
Facilitating accurate and up-to-date consultant schedule information for all client projects by ensuring the Infor PSA application is up-to-date for resource assignment, client opportunities, and resource skill-sets.
What You Will Need:
3 years software application project management experience
6 years ERP project experience
Project management experience with certification as a PMP from PMI achieved within 18 months of hiring into the role.
Prior experience working with, and or coordinating the efforts of multiple parties (e.g. third parties or clients) on large scale software implementation projects
Proven ability to perform effectively in a fast-paced, high-growth, rapidly-changing environment
Expert use of MS-Project
What Will Put You Ahead
2 years supervisory experience
Business Consulting experience
About Infor
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.
