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SVC (Select VoiceCom)

Programmer

Early Applicant
  • 27 days ago
  • Be among the first 50 applicants

Job Description

SVC PH, Inc., an affiliate of Executive Boutique Call Center, is currently looking for a Programmer to start ASAP!
  • Executive Boutique/Select VoiceCom is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated our 15th Anniversary. While our main goal is to provide first class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say I work at Executive Boutique/Select VoiceCom and think its a great place to work!.

The owners and managers at EB/SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make it beneficial for our employees. If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply with us today and join the growing EB/SVC family. You wont regret it!

Checkout our Facebook page: www.facebook.com/selectvoicecomph
  • Enjoy the following benefits:
Medical/Dental coverage (HMO) after 1 month + FREE HMO coverage for 1 dependent after 6 months
  • Life insurance program
Free weekly in-house massage
  • Cash incentives of (Php5,000) for successfully referring your friends and relatives to join EB/SVC
Career development
  • Service incentive leave program
Annual salary increase based on performance
  • Fun and family-like working environment
Quarterly team outing
  • Free flowing coffee and hot chocolate
Cozy sleeping lounge and canteen plus entertainment area
  • Excellent office location in Cebu IT Park

Terms and conditions apply.
  • Key Responsibilities:
Prepare posting instructions and post data to various CRMs, lead management systems and dialers such as Salesforce and Lead Conduit and Five
  • Map data fields accurately between systems to ensure seamless data transfer and consistency.
Develop, test, and implement custom scripts and programs to automate data posting and integration processes.
  • Use of Formstack to prepare logical dynamic questionnaires for screening calls.
Prepare custom reports in CRMs..
  • Collaborate with internal teams and clients to understand their data requirements and provide tailored solutions.
Troubleshoot and resolve integration issues promptly to minimize disruptions.
  • Maintain documentation of integration processes, mappings, and configurations.
Stay updated with the latest CRM and lead management technologies and best practices.
  • Qualifications:
Proven experience in CRM integration and data mapping.
  • Strong knowledge of Salesforce and other CRM systems.
Experience with API integration and webhooks.
  • Excellent problem-solving skills and attention to detail.
Strong communication and collaboration abilities.
  • Ability to work independently and manage multiple projects simultaneously.
  • Preferred Qualifications:
Programming skills in languages such as JavaScript, Python, or similar.
  • Experience with other lead management systems and tools.
Familiarity with data privacy regulations and best practices.
  • Certification in Salesforce or other CRM platforms.
  • Work Schedule:
Night Shift
  • How to Apply:

Interested candidates may apply online. Note: Due to the volume of applications we receive every day, only shortlisted candidates will receive a phone call for an interview within 1-3 working days (Mondays-Fridays), anytime between 10AM-7PM.

or

You may visit our Recruitment Hub at G/F i1 Bldg., Cebu IT Park, Apas, Cebu City (beside 7-Eleven). We are accepting walk-ins from
Monday to Friday 9AM-9PM.
  • What to prepare:
Updated e-copy (not printed) of your resume (.doc, .docx, .pdf)
  • Pen
ID

Job Type: Full-time

Benefits:
  • Company Christmas gift
Company events
  • Health insurance
Life insurance
  • Opportunities for promotion
Paid training
  • Pay raise
Promotion to permanent employee
Schedule:
  • 8 hour shift
Supplemental Pay:
  • 13th month salary
Overtime pay

Education:
  • Bachelor's (Preferred)

Experience:

Programming: 1 year (Preferred)

More Info

Industry:Other

Function:programming

Job Type:Permanent Job

Skills Required

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Date Posted: 28/10/2024

Job ID: 98312855

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Last Updated: 28-10-2024 06:00:36 AM