Job Description
This job is with Accenture, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Lead business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
Qualifications
Analyze troubleshoot and configure network devices using general routing switch network technology and protocols Resolve network problemsfaults Track and establish trends based on pending trouble call problem codestrouble call fix codes Monitor repeat trouble call customers and forward unresolved issues to technical management Building tools to automate network provisioning management and scaling Work closely with development teams architects and application teams to deliver multiple project Managing network security devices including high-end firewalls intrusion protection systems and other security related technologies Oversee the day-to-day functions of front-line Network Operations Network devices and Infrastructure operations includes but not limited to Routers Cisco ACI - Network Controller Contact Center Switch Network Circuit Management Webex Video IPAM DHCP DNS Wireless Access Point Minimum 3 year(s) of experience is required
