Role: Product Owner
- Contract Duration: 3 months Initial Engagement, Based on your performance contract will be renewed
- Shift: Day shift, 2x a month night shift for lean ceremonies with the global team
- No.of Onsite: Hybrid (1x a week in office)
Partner with business stakeholders to define the product vision, strategy and roadmap
- Analyzes and develops differentiation against key competitors by understanding market landscape, emerging technology, and customer needs and trends
Synthesize customer feedback, research and market analysis opportunities into actionable features and experiments that will enhance user satisfaction- Translate business, user and product needs into requirements (user stories and tasks) and a prioritized roadmap and product backlog based on business goals and resource requirements
Deliver marketing requirement documents (MRD) and product requirement documents (PRD) with prioritized features and corresponding justification
- Collaborate with cross-functional teams (UX, web publishing, development, etc.) to design, build, launch, assess, and iterate against product features
Act as the customer advocate articulating the user's and/or buyer's needs- Work closely with development, sales, marketing, and customer care to ensure business case and customer satisfaction goals are met
Lead and obtain strategic buy-in from internal and external stakeholders
- User acceptance testing/product QA for ongoing deployments and product launch
Establish KPIs to track product success, progress, and usage- Partner with analytics team to measure KPIs and monitor product performance in terms of digital product adoption and progress against goals
Run A/B tests, analyze data, recognize trends, and identify key levers for optimization
- Ensure digital products comply with industry standards and company quality guidelines
- Bachelor's degree (MBA preferred)
Technical background/aptitude and willingness to learn, with experience in Drupal/WordPress preferred
- Demonstrated success in defining and launching products that meet and exceed business objectives
Excellent written and verbal communication skills- Experience working in cross-functional, matrixed teams collaboration with relevant stakeholders across marketing, sales, customer care, legal/privacy, etc. and team players such as UX design, web publishing and IT development teams is required
Proven ability to influence cross-functional teams without formal authority
- Strong project management skills with the ability to meet tight deadlines and prioritize workloads to support continuous, meaningful delivery
* Knowledgeable in ecommerce and digital payments
- Certified Agile or Scrum product management is preferred
Job Type: Full-time
