Finstro has been solving financial challenges within B2B Trade finance since 2014 and served global businesses with over $1 billion in Trade Payments.
Finstro provides a complete cashflow management platform, enabling customer and supplier payments and providing innovative credit-based solutions to help businesses grow.
We are the solution to pay and get paid on terms that suit your business.
We are seeking a Product Analyst to work closely with the Product Owners, scrum team, and all associated stakeholders to define and refine the user stories, provide guidance to the scrum team on user behaviors, and enhance user experience.
You will bridge the gap between technical solutions and business requirements. You will help drive development and identify areas for improvement through data analysis. The role also acts as the first line of support for subject matter expertise for the applications for both internal users and external clients, potentially liaising with 3rd Parties and providing the management of any surfaced issues to a satisfactory resolution and into production.
Key Responsibilities:
- Own and deliver the required new functionality required by all user groups via requirements gathering and then UAT pre delivery to users
- Take responsibility for investigative work to identify sources of customer value, determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organisation change
- Lead daily scrum meetings with and ensure stand-up behaviours are observed.
- Plan, elicit, document and manage requirements in the form of user stories and document acceptance criteria within agreed timelines (using Confluence and JIRA).
- managing feature backlogs and releases, working closely with business stakeholders to identify and create products and features, producing the product roadmap, monitoring the product performance, and providing product documentation and training, etc.
- Provide effective communications between the delivery team and the business
- Other duties as assigned by Manager.
Experience and Skills Required:
- 3 + years of experience in business analysis, product management, product feature prioritization, market research, and other relevant tasks.
- Working knowledge of SQL or Salesforce is a plus.
- Understands technical solutions to new or highly complex problems that cannot be solved using existing methods or approaches.
- Ability to understand and create business process workflows and guide stakeholders on how a product should work operationally.
- Able to identify risks in business requirements and articulate those clearly to stakeholders and fill gaps in business requirements
- Demonstrate ability to make data-driven product/feature recommendations.
- Ability to define and guide the UI/UX to produce a desirable customer experience.
- Provide mentoring support to Product Owners and team members to refine their understanding of Agile practices.
- Finance or payments experience and detailed technical writing capabilities
- Ideally some product management experience and past or current experience with product management, SCRUM or associated framework
- Experience with Agile methodologies and tools, such as JIRA, confluence
- Perform some UATs and create user stories.
- Technical knowledge of Databases and/or APIs
** There is a hybrid working arrangement in place, and team members are expected to be on site for 3 to 4 days per week. That said, for the initial phase of this role (i.e. 3 to 6 months) the expectation is that this person will spend the majority of their time physically on site whilst meeting/building relationships with colleagues and stakeholders, understanding the company culture, and addressing the requirements of the role.
Thereafter the expectation is that the appointed person should be a responsible individual who puts the needs of the role/organization first, thus treats the working location situation on a business first basis.
