Overview
Full job description
To be successful as a Pre Sales Engineer, you should possess an in-depth knowledge of our company's enterprise IT solutions and services and should be able to relate this knowledge in a way that is understandable to non-technical customers. You should be driven to achieve your sales goals and should have excellent sales and customer service skills.
Duties & Responsibilities
- Attend meetings and act as technical expert of the assigned solution/technology.
- Conduct presentation of the assigned solution/technology to customers (internal and external).
- Work closely with the customer to understand and size requirement (scoping) and recommend a solution or integrated solutions that will address the customer's requirement.
- Build business cases to support a project justification or a business direction.
- Present proposals to customers alongside members of the sales team.
- Deliver the product demo to individual customers, answer the technical questions in a customer RFP or Bid, and explain technical details to the technical buyers.
- Conduct Proof-of-Concept exercise
- Discuss the project scope and participate in QA activity during pre-sales stage of sales cycle.
- Conduct a handover to the implementation team immediately upon receipt of customer purchase confirmation or securing a project.
- Providing ongoing support for customers post implementation.
Qualifications
- Must be a graduate of Information Technology, Computer Engineer, Computer Science or equivalent.
- Strong customer service orientation.
- 2 years or more years of industry experience in sales engineering or consulting
- Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills
- Attention to detail, plus analytical and problem-solving capabilities
- Positive, service-oriented personality
- Willingness to travel
