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E-Guardian Philippines Inc.

Portuguese Bilingual Support Specialist (BPO Non-Voice Account)

Early Applicant
  • 29 days ago
  • Be among the first 50 applicants

Job Description

JOB SUMMARY:
  • Job Type: Full-time
  • Location: On-site Makati City
  • Schedule: 5 days a week, Rest Days (TBD)
  • Salary and Benefits: 40,
  • 00 55,000.00 per month plus, _HMO upon regularization w/ 1 free dependent_, _1st-year increase_, _Annual Performance Review_
  • Start Date: TBA
  • ROLE OVERVIEW:
  • E-Guardian Philippines Inc. seeks a talented bilingual fluent in English and Portuguese, to provide the best customer experience to clients of an automobile e-commerce project. Apart from being a prolific linguist, the best person for this role is one who is easily reliable, disciplined, and service-oriented, can effortlessly work with a team as well as independently, hungry for learning new things, and flexible to survive a fast-paced start-up environment. A keenness for Japanese culture, social media and all things internet are a plus.
  • GENERAL DUTIES AND RESPONSIBILITIES:
Provide support across available platforms (chat, phone, and email) to Portuguese-speaking customers
  • Consistently meet client service level agreements (SLA) as individual and within a team
Perform other related duties including monitoring, data entry, mentoring team members, etc. as required
  • Report and escalate critical issues for prompt resolution
  • BASIC QUALIFICATIONS:
Has completed at least a second-year high school diploma or higher; Fresh graduates are encouraged to apply.
  • Fluent in Portuguese and English languages (intermediate/ B2 level and above) in speaking, writing, and reading.
Work experience is not required
  • Must be interested in technology, internet, and social media
Foreign nationals in the Philippines with permanent residency visas are prioritized.
  • Please apply online!
Have a question about the role
Find us on Facebook: @eguardianphilippinesinc or email us: [Confidential Information]

Job Types: Full-time, Permanent

Benefits:
  • Company Christmas gift
Company events
  • Health insurance
Paid training
  • Promotion to permanent employee
Schedule:
  • 8 hour shift
Supplemental Pay:
  • 13th month salary
Anniversary bonus
  • Overtime pay
Performance bonus

Application Question(s):
  • Are you willing to work on-site
Can you start ASAP
  • How much is your expected salary for this position
Do you speak Portuguese
How long have you been using the Portuguese Language

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Skills Required

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Date Posted: 26/10/2024

Job ID: 98180333

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Last Updated: 26-10-2024 09:50:09 PM
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