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Position Title: Policy Specialist
Job Summary:
Facilitate the review of the Bank's policies and procedures (P&Ps) and contribute to ensuring that P&Ps are aligned with the Bank's overall strategy, promote good risk management, consistent with the best practices in process design and policy development, and compliant with external regulations.
Role Exposure:
- Review policies, circulars, implementing guidelines, workflows, advisories/announcements, forms drafted by the Business Unit as to its contents and writing standards.
- Ensure that the draft P&P is consistent with related policies and procedures, identifying and addressing any discrepancies to maintain uniformity and coherence in policy handling and implementation
- Facilitate the review process with all stakeholders and control units to ensure complete feedback and sign off
- Mediate between business units with competing policy requirements, works to achieve resolution, and, where necessary, discuss/escalate the issue to the Department Head
- Prepare and compile responses to comments/issues raised by stakeholders and control units and secure responses from the proponent-BU.
- Ensure that final approval for P&Ps is secured from the relevant approving authority before dissemination to the branches and other impacted business units
- Prepare and maintain a comprehensive archive of all P&P-related documents, including drafts, approvals, and comments ensuring traceability and for ease of retrieval.
- Maintain and regularly update the Project Monitoring Tool (PMT) to track the progress, status, and timelines of all P&P projects and initiatives
- Gain an understanding of policies and procedures related to area of assignment and a working knowledge of such for all other areas of bank operations, features and functionalities of the Bank's systems and applications, products and services, to ensure the P&P documentation aligns with system capabilities, product offerings and operational constraints.
- Monitor and report project status and periodic updating progress to Department Head, team members, and client counterparts.
- Act as representative of the Department in meetings with business units
- Perform other related duties as assigned from time to time
Qualifications:
- Bachelor's Degree in any field.
- Experience and expertise in retail banking/branch banking operations
- Proficient in MS Office Word, Excel, Powerpoint
- Strong working knowledge of the relevant banking regulations set forth by BSP
- Advanced level of verbal and written communication skills
- Advanced level of organizational skills, attention to details and;
- Ability to communicate and collaborate with business stakeholders of varying seniority levels is an advantage
Other Details:
Rank: Junior Officer
Office Location: GT Tower, Ayala Avenue corner H.V. Dela Costa Street, Makati City
