Role : Policy Insurance Process Analyst
Location : McKinley West Taguig City, Philippines (Work from Office)
Hire Type : Full-Time with Eviden | ATOS
Shift Timing : Nightshift, But should be amenable to work on shifting schedule.
Primary Responsibilities:
- Complete the assigned task with accuracy and efficiently
- Identify and highlight mismatches/discrepancies
- Timely action of the assigned task/prioritization of assigned tasks (e.g. RUSH or effective date order)
- Identify and escalate unresolved issues by keeping supervisors in loop
- Develop keen understanding of carrier guidelines and SOPs
- Keep the queries at the minimum
- Foster and maintain a positive relationship with upstream and downstream teams.
- Identify gaps and provide suggestions
Desired Skills and Competencies
- Excellent communication skills (especially written)
- Need to be quick learner with good comprehension skills.
- Interpersonal skills
- Proactiveness
- Ownership and Accountability
- Insurance domain knowledge
- Open to rotational shifts
- Logical thinking and decision making
- Ability to work in a team and exhibit collaboration.
- Proficient in MS Office (Excel, Word) Must Have
Work Experience:
- Must have 2-3 years of experience in an insurance domain Industry.
- Insurance certification good to have.
- Part of high complexity process - good to have
- Onshore travel experience good to have
