This unique opportunity will suit someone with 10+ years platform experience. Over the years you will have notable development experience, particularly with integrated applications. In this role you will engage and contribute to the formation of operational plans and take a whole of business perspective to drive our technology forward.
Role overview:
You will be responsible for engineering highly available, stable and secure compute environments that allow for efficient developer interaction and operations. You will review and prioritise the regular submissions of work requests from the wider Atmail team and requests for development from multiple internal customers. You will directly communicate with key stakeholders, internal and external to Atmail with a dedicated focus on the design and implementation of scalable, stable, secure, and cost-efficient solutions.
Key Accountabilities
- Engineer and deliver new platform features and services in alignment with Atmail's roadmap and strategy. This includes core technologies such as compute environment, storage solutions, networking, monitoring, alerting and more.
- Work on infrastructure optimisation initiatives like continuous delivery and continuous integration, build pipelines and deployment options (blue / green deployments or alternatives).
- Assist in establishing appropriate measurements of success and participating in ensuring the standards are met.
- Work closely with, and guide, the various engineering teams through the accurate implementation of software and platform requirements.
- Resolve technical issues and facilitate technical communication between stakeholders to support customers and improve the product and customer experience.
- Plan and prioritise your own work, identifying opportunities to standardise, automate, scale or eliminate non-value-add and routine work to ensure high quality work, which aligns to customer and Atmail needs, is performed on-time and within budget parameters.
- Provide technical guidance and facilitate technical communication between stakeholders to improve the product, service, and customer experience.
- Assist as required in the resolution of customer problems providing technical support and solution guidance and identifying opportunities to delight the customer.
- Act as an escalation point for the Engineers on call resolving critical technical situations with the customer and business front of mind.
Required Experience
- A minimum of 10 years experience in hands-on technical roles in a software engineering and/or platform operations role, or similar;
- A total working experience of 15+ years, with at least 10 years in the field of Information Technology.
- Demonstrated ability to resolve customer problems and deliver holistic solutions.
- Ability to work autonomously and as part of an agile team environment with strong communication and collaboration skills.
- Extensive experience in systems programming languages and unix-based operating systems. This will include, but not limited to, the following technologies: Bash, Python, Linux, MySQL.
- Knowledge in cloud technologies such as, but not limited to: AWS CloudFormation, Terraform, AWS and related services, Google Cloud Platform and related services.
- Experience setting up and managing infrastructure as code and automation technologies such as Jenkins, Bitbucket Pipelines, AWS CodeBuild, Chef, Puppet, Ansible or similar.
- Broad industry knowledge and experience, as it relates to platform engineering, software development, quality assurance, security and SaaS operations methodologies.
- A Bachelor (or higher) degree in a technology field, or equivalent experience.
- Can provide examples showing a high level of initiative, proactivity, and informal leadership qualities.
- Demonstrated strong organisational skills, with attention to detail and the ability to identify improvements, determine priorities, multi-task and effectively and efficiently meet strict deadlines.
This exciting opportunity offers the best of both worlds: the chance to work on cutting-edge projects from the comfort of your home with unparalleled flexibility. We understand the value of work-life balance and encourage you to bring your expertise, creativity, and passion to our team.
