Responsibilities- Process player's deposit including advance credit
Manual upload for missing bank statement- Fix portal & release Hold Deposit & Withdrawal (Hold D & W) once confirmed fund in
Inform PE of any bank account and/or system issues that would have taken during the day
- To ensure that member was paid according to its timeline thru withdrawal automation and/or manual payout: VIP & FTW 15mins NON VIP 30mins
To assist clear balance of retired account- Manage bank downtime in FMBO both deposit and withdrawals
To maintain all FMBO Accounts in automation is running well (have enough balance, unfreeze, and etc)
- Create or process assigned JIRA ticket [Deposit, Over Credit, 3rd Party, Adjustments, Request, Update Payment Status, Missing & Cancellation Withdrawals
To escalate system issues to PST including but not limited to scrapper issues, withdrawal automation issues, back office issues- Address deposit & withdrawal concern or inquiry of PE thru JIRA system & Cash Audit thru email
To execute all fund transfer from Fund In accounts to Transit in order to keep the exposure low, or to Fund Out accounts to be use to payout to members.
- Correctly update BALMON (Balance Monitoring) report
Keeping the daily operational banking cost to a minimum- Assisting in paying out to members especially for huge withdrawal request
To top up all sim card of accounts to stay active.
- To do correction of charge
Graduate of 4yr course in College- Willing to work in the office
Has experience working in an I-gaming Industry
Job Type: Full-time
Pay: Up to Php20,- 00 per month
Benefits: - Company Christmas gift
Company events
Health insurance Opportunities for promotion
- Promotion to permanent employee
Schedule:
Supplemental Pay:
Quarterly bonus
Application Question(s):- Are you graduated of a 4-year course in college
How much is your expected salary
* Can you start ASAP
