This is a remote position.
Overview:
We are a forward-thinking business in search of a highly efficient and organized Business Systems Manager to upgrade our current systems and processes. This role requires a skilled individual who can autonomously manage the day-to-day operations, improve automation workflows, and ensure the business runs smoothly. The ideal candidate will eventually take on responsibility for running the business in its entirety.
About The Role
- Compensation: 1, 000 AUD/month (paid twice a month)
- Schedule: 20 hrs/week (Adelaide Business Hours)
- Location: Remote
- Availability: Start ASAP
Key Responsibilities:
Business System Development & Automation
- Upgrade and optimize the company website to ensure smooth functionality.
- Build and implement an automated business system that streamlines operations.
- Set up automations for newsletters, social media, and other business processes to enhance efficiency.
- Manage CRM systems, including Eagle CRM and Webhooks for integrated production management.
- Utilize tools such as AI (Claude, ChatGPT), Perplexity, and Docusign for contract management and business communication.
- Updating Website in WordPress to optimize existing templates and interface
Operations & Management
- Manage business operations, ensuring all systems run efficiently and that workflows are optimized.
- Handle REISA Online Forms, including agency agreements and contracts.
- Work towards taking full operational control of the business, from managing automations to overseeing client interactions.
Client-Facing Communication
- Maintain positive, efficient communication with clients, ensuring they feel valued and loved.
- Provide attention to detail in client interactions, ensuring they receive a high level of service.
- Communicate professionally in both written and verbal formats when required to be client-facing.
Organizational Efficiency
- Ensure all processes are well-organized and systems are functioning seamlessly.
- Establish a structured, efficient workflow that promotes smooth day-to-day operations.
- Make autonomous decisions that benefit the business, ensuring optimal performance.
Ideal Candidate Profile:
- Autonomous & Proactive: Ability to work independently and make informed business decisions with minimal supervision.
- Organised & Efficient: Proven ability to streamline processes and manage operations effectively.
- Technical Proficiency: Experience with Eagle CRM, Webhooks, Docusign, REISA Online Forms, and AI tools like Claude and ChatGPT.
- Strong Communication Skills: Excellent written and verbal English skills, with a client-focused approach when required.
- Attention to Detail: Capable of providing a high level of detail across all tasks, ensuring that clients receive top-notch service.
Key Tools:
- Eagle CRM
- Webhooks (IM Production)
- Wordpress
- Docusign
- REISA Online Forms (Agency Agreements & Contracts)
- AI (Claude, ChatGPT)
- Perplexity
