Answer and reply to leads by phone, email, and in online portals;
Answer basic questions about the legal representation, process, and fee structure;
Using templates, modify and explain consultation scheduling procedures;
Sell consultations to the leads by explaining the process, consultation terms, and providing link for scheduling.: See info here: https://www.islawfirm.com/consultation-frequently-asked-questions/
Create matters in CRM (Clio Grow), make follow-ups, recommendations to the staff, and take the leads through each step of the firms CRM.
Communicate with supervising attorney, make recommendations, and updates.
Requirements:
Basic knowledge or understanding of US immigration procedures.
