Responsibilities:- Familiarize yourself with and remain up-to-date with changes in our plans and tariffs.
Greeting customers in a friendly, professional manner using the suggested script.- Answering telephonic and e-mail inquiries promptly.
Deferring queries to your line manager if you are unable to answer them.
- Furnishing members and health care practitioners with details regarding members benefits.
Granting pre-authorizations for medical treatment, if covered.- Advising members of outstanding co-payments.
High School Graduate (Old curriculum) / ALS Graduate- Minimum of 6 Months BPO experience
Good communication skills
- Ability to work onsite (office-based)
Must be residing within Metro Manila and Rizal.
Job Types: Full-time, Fresh graduate
Pay: Php18,- 00 - Php25,000.00 per month
Benefits: - Flexible schedule
Health insurance
Opportunities for promotion Pay raise
Schedule:
Day shiftSupplemental Pay: Bonus pay
Education:
- Junior High School (Required)
Language:
* English (Required)
