Services_APAC-E718
Order Processing and Inside Sales Executive - Full Time - Manila, Philippines
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
We are looking for an Order Processing and Inside Sales Executive to join our Services Business Unit division based at Phillipines.
Purpose of the Job
To undertake the processing and support of Services orders in accordance with customer and Sulzer requirements. As an inside sales executive, working with sales leadership to coordinate sales related reportings.
Your main tasks and responsibilities:
Overall responsibility for processing and management of customer orders, including customer order review, confirmation of compliance to Sulzer tender, commercial review and order entry to ERP system
Liaison with customer, agents, Sales and Tendering for order clarification as appropriate
Issue of order acknowledgement to customers
Liaison with Operations for order execution as appropriate
Status update on order progress for customers
Responsibility to ensure that customer requirements are satisfied whilst meeting Sulzer objectives
Ensure the timely handover of order related documentation to Operations, Engineering etc. appropriate
Work within guidelines & procedures in accordance per Sulzer policies and regulations
Proactively engage and support company initiatives designed to promote a culture of safe working, environmental protection and continual improvement
Carry out invoicing in accordance with contractual terms
Collaborate with SEA sales leadership to consolidate sales forecasts and plans. Coordinate with cross-functional teams, including finance and operations, to ensure alignment between sales forecasts and resource allocation.
Utilize data analytics and reporting tools to track sales performance metrics, identify trends, and provide insights to sales leadership.
Generate regular reports and dashboards to monitor key performance indicators (KPIs) and drive data-driven decision-making.
All other duties as relevant to adminstration
To succeed in this role, you will need:
Minimum Degree in related discipline
3-5 years relevant order processing and sale administration experience within related industry
Experience of contract negotiation in a commercial environment
Supplier/Customer management experience
Experience with CRM tool
What we offer you:
Annual Leave
Medical Benefits
Variable Bonus
Flexi Working Hours
Long Service Award
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2024 in Brazil, China, Germany, Switzerland, the United Kingdom and the United States.
