Reports To: Partner, Partner Advisor
Review and enter purchase orders into the system, ensuring all product details, decoration specifications, and customer requirements are accurately recorded
Verify that all decoration-related information, including artwork approvals and customizations, is correctly entered into the order system
Maintain accurate and up-to-date records of customer orders, tracking any updates or changes to the order status
Ensure that all order changes (e.g., cancellations, modifications) are correctly reflected in the system
Provide administrative support to the team by preparing internal reports, tracking order progress, and following up on any internal order-related issues
Review and update order details to ensure alignment with customer specifications and decoration guidelines before final processing
Support inventory tracking for promotional products and decoration materials used in orders
Ensure accuracy in all order-related data for reporting and internal follow-up
Assist with additional clerical tasks as assigned to support the smooth operation of the department
Bachelors degree in Business Administration or a related field, with 1-2 years of experience in order entry or administrative supportProven attention to detail, with data entry and order processing experience, ideally in a production or administrative settingFamiliarity with order management systems, spreadsheets, and databases preferredTAS (Trained Advertising Specialist) certification is a plus
Primary Relationships: Partner Team
Exceptional attention to detail and accuracy in handling large data volumesStrong organizational skills and effective task prioritizationProficiency in order entry systems, spreadsheets, and office softwareAbility to multitask and manage multiple orders at different processing stagesProblem-solving skills for identifying and resolving order issuesCapable of maintaining accuracy in a fast-paced environmentStrong communication skills for routine interaction with internal teams
