Summary / Position Purpose: The Order Approval Specialist primary responsibility is monitoring and maintaining system integrations including quality assurance.- This position ensures orders are transferring properly from Salesforce into GP.
This is a very technical role with a high degree of attention to detail.
- Essential Duties, Functions and/or Responsibilities: Upload approved orders from Salesforce into Microsoft Dynamics GP using Smart Connect Upload retail web orders from company website portal into Microsoft Dynamics GP using Smart Connect Upload Dotcom orders sent from shipping into Microsoft Dynamics GP using Smart Connect Process rush orders for MST's (Must Ship Today) and communicate with shipping department Enter Big Box manual orders and sample requests into Microsoft Dynamics GP Pull morning reports for orders submitted and orders approved the prior day and email out to appropriate personnel Update and maintain department SOP Manage the order entry inbox and assign emails to team as needed Collaborate with sales, shipping, and customer service teams to resolve order issues Ensure Order Approval team is following set guidelines and SLA's, following up on bill through authorizations in a timely manner, responding to emails in the Order Entry inbox within SLA.
Job Type: Full-time
Pay: Php27,
- 00 - Php37,000.00 per month
Benefits: - Company events
Free parking Life insurance
Staff meals provided
Schedule: Evening shift
Monday to FridaySupplemental Pay:
Ability to commute/relocate:- Pasig City: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):- Do you have an experience in high tech order management, sales operations, or customer service
What CRM tools you're using
- Do you have exp in ERP system
How would you rate your MS Excel Are you familiar with vlookups and pivot tables
Experience:
Order Approval Specialist: 5 years (Required)