The Operations Team Leader oversees the production in one's assigned process and shift. He/she is responsible for
monitoring the achievement of daily operational KPIs and provides support to the Production Supervisors in
meeting the department's objectives while ensuring adherence to the Asurion standards, policies and compliance.
Oversees the shift's resources (manpower, job set up, jigs and fixtures) to meet the needs of each
process/area.
- Schedules and monitors attendance in the assigned team to ensure of the production goal's achievement.
- Provides input, reports, and troubleshoots minor abnormalities on the assigned line/area.
- Handles and controls process flow to ensure the smooth delivery of products.
- Conducts regular area audit to ensure of the compliance to standard operating procedures of team
members and guides the team members to comply to the procedures.
- Escalates issues to immediate superior in a timely manner.
- Creates regular performance reports on fallouts and improvements on the assigned process and shift.
- Leads projects which drives continuous improvement, cost savings, and delivery.
- Executes, contributes to, and participates in 5S activities on the assigned process/area, and maintains
cleanliness and orderliness of work area
- Complies to all safety regulations and maintains a safe working environment.
- Performs other tasks that may be assigned by his/her immediate superior.
