We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Stock Controller to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Responsibilities:
Scheduling with our customers of all installations
Manage fast turn around times and ensure installations has short lead times;
Handle customers enquiries via inbound calls and email correspondence;
Escalates enquiries or issues to relevant departments and ensure proper follow-up;
Ensure quality customer service and maintaining good phone etiquette;
Provide customer support activities;
Quality checking of new processed sales agreement;
Assist with any administrative duties and to perform any ad-hoc duties, as and when required.
Requirements:
Minimum Diploma, or Bachelors degree;
Project management experience will be beneficial;
Experience in scheduling for at least 1 2 years;
Experience in scheduling within a logistics or delivery company or related industry is an added advantage;
Proficient with Microsoft Office applications, must be skilled in Excel;
Excellent communication and interpersonal skills;
Hands-on and a positive attitude;
Highly organized and with a sense of urgency;
Meticulous and with strong attention to details;
A very good understanding of Philippines geography is a preferred
