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Marivent Hotels and Resorts, Inc.

Operations Manager

Marivent Hotels and Resorts, Inc.
Early Applicant
  • a month ago
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Exp: 0-2 Years
Philippines, Quezon City
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Job Description

Duties and Responsibilities:

  • Oversee the daily operations.

  • Ensure the smooth and efficient functioning of the hotel.

  • Monitor and analyze the hotel's performance metrics and implement improvements.

  • Develop and implement operational policies and procedures.

  • Ensure high levels of guest satisfaction and handle guest complaints and issues.

  • Implement strategies to enhance the guest experience.

  • Oversee the front desk operations, ensuring prompt and courteous service.

  • Recruit, train, and manage hotel staff.

  • Schedule staff shifts and ensure adequate staffing levels.

  • Conduct performance evaluations and provide feedback.

  • Foster a positive and productive work environment.

  • Assist in the preparation of the hotel budget and monitor financial performance.

  • Control operational costs and implement cost-saving measures.

  • Oversee inventory management and purchasing.

  • Ensure compliance with health, safety, and legal regulations.

  • Implement and enforce hotel policies and procedures.

  • Maintain security and safety protocols for guests and staff.

  • Maintain high standards of cleanliness, maintenance, and service.

  • Conduct regular inspections of the hotel facilities and address any issues.

  • Collaborate with the sales and marketing team to promote the hotel.
  • Qualifications, Skills and Experience:

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.

  • Proven experience as an Operations Manager or similar role in the hospitality industry.

  • Strong leadership and organizational skills.

  • Excellent communication and interpersonal skills.

  • Ability to manage multiple tasks and priorities.

  • Knowledge of hotel management software and MS Office.

  • Understanding of financial and operational management.

  • Flexibility to work various shifts, including evenings, weekends, and holidays.

    Job Type: Full-time

    Pay: Php40,000.00 - Php50,000.00 per month

    Schedule:
  • 8 hour shift
Supplemental Pay:
13th month salary

More Info

Industry:Other

Function:Hospitality

Job Type:Permanent Job

Date Posted: 27/10/2024

Job ID: 98230401

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About Company

Marivent Hotels and Resorts, Inc.
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