The Operations Manager is responsible for ensuring smooth day-to-day operations, managing office administration, and supporting HR functions. This hybrid role requires a versatile individual who can juggle multiple responsibilities, including operational tasks, office management, and human resources. The ideal candidate is highly organised, detail-oriented, and capable of handling a dynamic environment with strong communication and multitasking skills.
Operations
- Business Operations: Support daily business operations and act as local go-to person for the region and ensure operational processes run efficiently.
- Vendor Management: Establish and maintain relationships with suppliers and service providers and ensure timely delivery of goods and services.
- Inventory Management: Monitor office and operational supplies; coordinate ordering and restocking as needed.
- Compliance: Ensure compliance with company policies, legal regulations, and health & safety standards.
Office Management
- Office Administration: Oversee all aspects of office operations, including maintaining office space, organizing office supplies, and managing office budgets.
- Facilities Management: Ensure the office environment is clean, safe, and functional. Liaise with building management for repairs and maintenance.
- Meeting and Event Coordination: Plan and organize internal meetings, team events, and other company functions.
- Travel Management: Coordinate travel arrangements for employees, including booking flights, accommodation, and transportation.
- Reception Duties: Serve as the point of contact for visitors, manage incoming calls, emails, and postal deliveries.
- Office Equipment: Ensure that office equipment (printers, computers, etc.) is functional and well-maintained; coordinate technical support when necessary.
Human Resources
- Recruitment Support: Assist the HR team with job postings, scheduling interviews, and onboarding new employees.
- Employee Records Management: Maintain up-to-date and accurate employee files, contracts, and HR documents.
- HR Administration: Assist in handling basic employee queries and coordinating employee benefits and payroll in collaboration with the HR department.
- Employee Engagement: Organise employee engagement activities such as team-building events, celebrations, and employee recognition initiatives.
- Compliance & Policies: Ensure adherence to company policies, employment laws, and HR best practices within the office environment.
Qualifications and Skills
- Education: Bachelor's degree in Business Administration, Human Resources, Operations Management, or a related field.
- Experience: Minimum 7-10 years of experience in office administration, operations, or HR support roles.
- Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and basic HR/operations software
- Organizational Skills: Excellent multitasking and organizational skills with strong attention to detail.
- Communication: Strong verbal and written communication skills.
- Problem-Solving: Ability to identify and resolve operational and administrative challenges effectively.
- Interpersonal Skills: Ability to work independently and collaboratively with cross-functional teams.
- Time Management: Capable of managing time effectively, prioritizing workload, and meeting deadlines.
How We Work:
Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.
This is a permanent full-time position located in Quezon City. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role a valid working permit for the Philippines is mandatory.
Who We Are:
Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services.
Our 3 offerings are:
- Managed Services
- Consulting & Solutions
- Technology
To know more about Delta Capita and our culture click here: Working at DC - Delta Capita.
