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Qualifications: -
Bachelor's degree in business administration, Operations Management, or a related field - Minimum of 8 years of experience in healthcare operations management, preferably in a global organization
- PHRN is a Plus
-Knowledgeable in Worker Compensation
Permanent Position: Operations Manager/Director Company Overview:
Cobden & Carter International is a leading global provider of business solutions and services.
- With a focus on innovation and customer satisfaction, we help companies achieve their goals and drive growth in the ever-changing business landscape. Our headquarters is located in Taguig, Metro Manila, Philippines, and we have a strong presence in various countries around the world. Job Overview: We are looking for a highly motivated and experienced Operations Manager/Director to join our team in Taguig, Metro Manila. The ideal candidate will have a strong background in operations management and a proven track record of driving success in a fast-paced and dynamic environment. As the Operations Manager/Director, you will be responsible for overseeing the day-to-day operations of the company and ensuring that all processes and procedures are running efficiently and effectively. Key Responsibilities:
- Develop and implement operational strategies to improve efficiency and productivity
- Monitor and analyze operational performance and make recommendations for improvement
- Manage and oversee all aspects of the company's operations, including but not limited to supply chain, logistics, and customer service
- Ensure compliance with all company policies and procedures
- Identify areas for cost-saving and process improvement - Manage and develop a team of operations staff, providing guidance and support as needed - Collaborate with other departments to ensure seamless operations and customer satisfaction
- Develop and maintain relationships with key stakeholders and vendors
- Prepare and present regular reports on operational performance to senior management
Bachelors/ Degree
Role:Operations Manager
Industry:Call Center
Function:Customer Service/Call Centre/BPO
Job Type:Permanent Job
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Date Posted: 14/10/2024
Job ID: 96127239
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