Operations General Manager - Restaurant chain

Overview: As an Operations General Manager for our restaurant chain, you will play a pivotal role in overseeing the daily operations and long-term success of multiple restaurant locations. You will be responsible for ensuring each restaurant operates efficiently, meets company standards, and delivers an exceptional guest experience.

• Key Responsibilities:

• Operational Oversight:

Lead and manage the overall operations of multiple restaurant locations.

• Ensure compliance with health, safety, and hygiene standards across all restaurants.

Monitor and improve operational processes to maximize efficiency and profitability.

• Implement and enforce company policies and procedures.

• Financial Management:

Develop and manage budgets for each restaurant location.

• Analyze financial reports and take necessary actions to improve profitability.

Control costs and manage inventory levels effectively.

• Team Leadership:

Recruit, train, and supervise restaurant managers and staff.

• Foster a positive work environment and provide guidance and support to restaurant teams.

Conduct regular performance reviews and address performance issues promptly.

• Customer Satisfaction:

Ensure high levels of customer satisfaction through excellent service and quality standards.

• Address customer complaints and resolve issues promptly and professionally.

Implement strategies to enhance the overall guest experience.

• Strategic Planning:

Develop and implement strategies to achieve company goals and objectives.

• Identify opportunities for business growth and expansion.

Stay informed about industry trends and competitor activities.

• Communication and Collaboration:

Maintain effective communication with senior management, restaurant managers, and staff.

• Collaborate with other departments such as marketing, HR, and finance to achieve organizational goals.

• Qualifications:

Proven experience as a General Manager or Operations Manager in the restaurant industry, managing multiple locations.

• Strong leadership and organizational skills with the ability to motivate and manage diverse teams.

Excellent communication and interpersonal skills.

• Understanding of financial management principles and procedures.

Knowledge of industry regulations and standards.

• Problem-solving skills and ability to make decisions under pressure.

Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).

Job Type: Full-time

Pay: Up to Php250,

• 00 per month
  
  Schedule:
• Monday to Friday

Supplemental Pay:

• 13th month salary

Experience:

• Restaurant Manager: 1 year (Preferred)

Language:

English (Preferred)