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Big-ger Freight Solutions, Inc.

Operations Assistant

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Running the document according to the need, I just do it because there are not enough people to do it, including the one who collects from the clients.
  • The gang that collects from the clients will take care of the problem at the pier associated with it
All external work is Task of detacher if there are not enough people to clear it
  • Multi-tasking and flexible Provide the highest quantity customer experience and exceed expectations of internal and external customers by handling all questions complaints and inquires with the highest degree of courtesy and professionalism.
Utilize proprietary and non-proprietary software to dispatch tract and follow up on roadside service calls for others clients via retail sales as well as national accounts
  • Creatively solves customer issues and provides resolutions to the customers satisfaction escalates issues as needed to the appropriate individuals or departments
Detailed documentations of customer incidents and resolutions in case records, emails, etc. in a proficient accurate and timely manner
  • Achieves phone management metrics as determined for ERS and Roadsides dispatcher center representatives
Performs project function for them such as support functions reporting etc.
  • Reporting for work in a timely manner when scheduled

Job Type: Full-time

Pay: From Php16,
  • 00 per month

    Benefits:
  • Additional leave
Company Christmas gift
  • Company events
Health insurance
  • Opportunities for promotion
Paid training
  • Promotion to permanent employee
Schedule:
  • 8 hour shift
Holidays
  • Overtime
Weekends
Supplemental Pay:
  • 13th month salary
Performance bonus
Quarterly bonus

More Info

Industry:Other

Function:NA

Job Type:Permanent Job

Skills Required

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Date Posted: 25/10/2024

Job ID: 97884193

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