Position: Operations SpecialistWorking Hours: 9am-5pm EST
Holidays: TBD
Salary Range: 700 - 1200 USD (Monthly)
Type of contract: Independent contractor
About The Company
Our company is a fine jewelry & crystal specimen brand created for all the lovers of our planet. A brand rooted in our earth that believes in the collective power of union, beauty, love, and truth. The brand is an expression of the collective spirit that is present each second and all around us.
Scope of the Role
As an Operations Analyst at our company, you will play a vital role in ensuring the smooth operation of our fine jewelry and crystal specimen brand. Rooted in the belief in collective power and beauty, our brand seeks to unite lovers of our planet through exquisite craftsmanship and a commitment to truth. Your responsibilities will encompass various operational tasks crucial to the success of our brand.
Duties And Responsibilities
- Generate accurate and timely invoices for sales transactions, ensuring all details are correct and compliant with company policies.
- Coordinate with sales and finance teams to verify order information, pricing, and payment terms for invoicing purposes.
- Oversee the inventory management process, including monitoring stock levels, replenishment, and inventory reconciliation.
- Collaborate with procurement and production teams to maintain optimal inventory levels based on demand forecasts and sales trends.
- Support production planning and scheduling activities to ensure efficient manufacturing of fine jewelry and crystal specimens.
- Liaise with production teams to coordinate material sourcing, production timelines, and quality control measures.
- Monitor production progress and address any issues or delays to minimize disruptions and optimize output.
- Provide operational support for direct-to-consumer operations, including order processing, fulfillment, and customer service.
- Ensure smooth order fulfillment processes and timely delivery of products to customers, maintaining high standards of service.
- Utilize Airtable, Excel, and other tools to manage and analyze operational data related to sales, inventory, and production.
- Prepare reports and dashboards to track key performance metrics, identify trends, and provide insights to management for decision-making.
- Utilize Canva and PowerPoint to create visually appealing presentations for internal meetings, client presentations, and operational reviews.
- Assist in preparing presentation materials, ensuring they are informative, engaging, and aligned with company branding guidelines.
- Analyze shipping reports and promptly alert the account manager of any potential delays or issues.
Requirements
- B2+ English level, with excellent verbal and written communication skills
- Proficiency in Airtable, Excel, PowerPoint, and email communication tools.
- Experience with Canva for presentation design would be advantageous.
- Previous experience in direct-to-consumer operations assistance, preferably within the jewelry industry.
- 2-3 years of relevant experience in operations, inventory management, or related roles.
- Working knowledge of the jewelry niche would be highly desirable and considered a significant advantage.
Join our passionate team and contribute your expertise to the success of our fine jewelry and crystal specimen brand. Apply now to be a part of our dynamic and creative environment
