Operation Specialist

AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This free up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.

Job Desk:

1. Robot producer, build robots on schedule according to product requirements, involving robot script translation process/recording process/robot configuration/testing/SMS/program delivery of TTS modification and optimization.

2.Coordinator, coordinate and communicate with relevant resources to promote robot production. Responsible for the recording quality of voice talent and keeping it stable as standard.

3. Perfectionist, keep sure all robots can pass the internal auto-test procedure and be responsible for the health degree of delivered products by promote continuous optimization and iteration.

Requirements:

1. Bachelor's degree or equivalent experience, it's better to have relevant industry experience. Excellent university graduates who major the related subjects also can be considered.

2. At leat 1 year of experience in product operations in the technology industry, be able to grasp AI products and needs;

3. Ability to multitask with solid organizational and time management skills, strong team coordination ability, adaptability, and logical thinking;

4. Patience, carefulness, precision.

5. Language requirements: Tagalog and English.