Responsibilities:- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.- Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
Highschool Graduate with 1 year BPO experience.
- Excellent English communication skills.
Must have a CEFR rating of C1 or higher.- Able to work at least 40 hours per week on the graveyard shift.
Must have their own computer and noise-canceling headset.
- 8GB RAM minimum; 16GB recommended.
For laptops: 8th Generation (8000 series) Core i5 or better, AMD Ryzen Series Processor.- For desktops: Ryzen 5 3000 series or above. If Core i3, 10th Generation or higher.
For Macs: Core i5 - 2017 or higher; Core i7 - 2016 or higher (Core i3 is not recommended).
- Must have a 50 Mbps fiber connection.
Students are not allowed under any circumstances, even if only pursuing a master's degree.- Preference given to BPO applicants with experience in T-Mobile accounts.
Willingness to attend onsite interview in our main office in Pasig.
Salary is P40,000 Basic plus 6k Allowance
- Macbook laptop will be provided after successfully matching with a client
Pet support reimbursement- Christmas Gift; Birthday Gift
Birthday Leave
Free MBA Program- Please be guided that this is a HYBRID setup only and you need to attend the ONSITE interview in Pasig.
Job Types: Full-time, Fresh graduate
Pay: Php40,
- 00 - Php46,000.00 per month
Benefits: - Flexible schedule
Health insurance Opportunities for promotion
Pay raise
Schedule: 8 hour shift
Night shift
Supplemental pay types: Bonus pay
Education:
- Junior High School (Required)
Experience:
- Executive Assistant/BPO: 1 year (Required)
Language:
* English (Required)