Respond to Customer inquiries through various channels, including phone, email and chat.
Address Customer questions, concerns and complaints promptly and professionally.
Provide assistance with other inquiries, returns and exchanges, ensuring a positive customer experience.
Process orders, returns and refunds using the Ecommerce platform accurately and efficiently.
Offer Product and service information to customers, assisting them in making a purchasing decision.
Collaborate with the team to develop strategies and initiatives for improving overall customer service and satisfaction.
Job Type: Full-time
Pay: From Php16,
- 00 per month
Application Deadline: 09/21/2024