About Us
Join a fast-growing E-Commerce company dedicated to empowering diverse brands with outstanding Customer Service solutions. We're expanding and seeking a proactive Onboarding Coordinator to ensure new hires are set up for success.
What You'll Do
- Manage the end-to-end onboarding process for new hires
- Conduct live training sessions and assist with paperwork
- Collaborate with the Customer Success Manager for seamless agent and client onboarding
- Provide progress updates to the Team Lead and Recruitment Manager
- Support client onboarding as needed
What We're Looking For
Experience:
- 12 years in Customer Service Onboarding
- 35 years in BPO Customer Service
- Virtual Assistant experience (preferred)
Skills:
- Proficiency in E-Commerce tools (e.g., Gorgias, Shopify, Zendesk)
- Knowledge of CRM/project management tools like HubSpot and Monday.com
- Strong communication and organizational skills
- A self-starter with the ability to coach and engage effectively
Technical Requirements:
- Internet: DSL, Cable, or Fiber (20 Mbps minimum)
- Tools: Gmail and Slack
What's in It for You
- Pay: $5 USD/hour
- Benefits: PTO, Health, Dental Insurance
- Flexibility: Full-time remote setup
- Bonuses: Year-end and performance-based rewards
- Growth: Opportunities in a thriving startup
- Culture: Collaborative, high-performing team
How To Apply
Copy and paste this link into your browser:
bit.ly/tpo
Use the application code:
JAZZHR
Take the next step in your careerapply now!
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