DUTIES AND RESPONSIBILITIES: Manages and oversees the branch and subordinates to ensure effective completion of their responsibilities.
- Establishes work standards, performance measures, goals and objectives
- Assigns deliverables/tasks to subordinates
- Evaluates work performance, tracks and reviews work progress of subordinates
- Provides direction and guidance
- Coaches, counsels and motivates subordinates
- Recommends personnel action/movement
- Interviews prospective employees for the department and recommends hiring
- Conducts job orientation and technical trainings
- Identifies and recommends training program/seminar for staff development
- Issues and implements disciplinary actions as needed in concurrence with the Immediate Superior
Conducts daily operation assessments to ensure growth of the branch.
Monitors daily production and releases of the branch and provides updates of the branch operations status.
Maintains client and employee contact in the work area to ensure quality service is being applied.
Plans, creates and implements programs/processes for branch employees and clients and actively participates in them.
Prepares Competitors Analysis and Market Changes Report and submits to Immediate Superior.
Spearheads marketing saturation drives.
Maintains business partnership between the company and its business partners such as Loan Consultants, second-hand car dealers, and other organizations.
Implements the business plans and programs designed by the Marketing Group.
Delivers marketing activity within the agreed budget.
Recruits and sources potential Loan Consultants.
Conducts meetings, seminars and orientations for Loan Consultants.
Reports regularly the performance of branches to the Immediate Superior.
Prepares monthly report of Loan Consultant's commissions and incentives.
Manages the Branch Petty Cash Fund and bank deposits in the absence of Branch Treasury Assistant.
Ensures that company cash, checks and valuables are safe kept and secured in the branch vault.
Handles the branch vault combination and ensures its confidentiality.
Conducts final checking and review of loan application, Credit Approval Memorandum and loan documents.
Handles clients complaints or concerns escalated by the staff.
Represents the branch during Management Committee meetings and other internal/external meetings.
Performs other work-related functions and duties that may be assigned.
Preferably with degree in Business Management, Sales or Marketing, or other related course.
With at least four (4) years work-related experience in branch operations, two years of which is in a Managerial or Supervisory capacity
Should have technical marketing skills, relevant product and industry knowledge
Has excellent communication skills (both written and oral), decision making skills, problem solving skills, presentation skills, interpersonal skills and networking skills
Capable to solve amicably customer's/client's complaints
Should be persuasive, goal-oriented, assertive, creative, innovative, adaptable and analytical.
Has the ability to work under pressure and handle challenging situations.
Job Type: Full-time
Pay: Php20,
- 00 - Php30,000.00 per month
Benefits: - Health insurance
Paid training
Schedule:
Monday to FridaySupplemental pay types: Bonus pay
Education:
Experience:
- Management: 1 year (Preferred)
Language:
* English (Preferred)
