Filinvest Land Inc. (FLI) is one of the oldest and largest residential real estate developers in the Philippines today. It offers a range of products from socialized and affordable housing to middle-income and high-end housing, to various types of subdivision lots.
With over 50 years of experience, Filinvest Land, Inc. (FLI) is one of the leading full-range property developers in the Philippines with a diverse project portfolio spanning the archipelago. The company has developed over 3,000 hectares of land into homes for over 160,000 families.
From residential communities, FLI has diversified into building townships, mid-rise and high-rise condominiums and BPO hubs.
Collection Associate is responsible for ensuring that FLI has a healthy current account portfolio. This is being done through (1) calling out past due accounts and accepting incoming inquiries from past due and cancelled accounts to persuade clients to settle their overdue payments within a specific time period, (2) endorsing accounts qualified for cancellation, (3) conducting initial evaluation before requesting revival of account and (4) reconciling any unposted or incorrectly posted payments for it to be credited to the appropriate contract.
Collection Associate frequently exercises their negotiation and persuasion skills to convince clients to pay while ensuring that we communicated this through a professional and trustworthy manner.
- KEY FUNCTIONS/DUTIES AND RESPONSIBILITIES:
- Calling out and/or emailing the past due accounts to persuade clients to settle their overdue payments.
- Answering incoming call and email inquiries from past due and cancelled accounts to aid them in resolving their payment concerns.
- Evaluating past due accounts, after exhausting all means to contact and collect their unpaid dues, if they can still pay or not and initiating cancellation procedure if necessary.
- Conducting initial account review based on clients historical correspondences and payment behavior to see if we can recommend any payment arrangement or if we can revive their account.
- Reconciliation of unposted or incorrectly posted payments.
Job Type: Full-time
Pay: Php18,000.00 - Php28,000.00 per month
Benefits: - Additional leave
Company Christmas gift Health insurance
Opportunities for promotion- Promotion to permanent employee
Schedule: Monday to Friday
Supplemental pay types:
Overtime pay
Education:
Experience:- Office Administration: 1 year (Preferred)
Language:
English (Preferred)
