Non-Voice | Call Center Agent | HS Graduate

Job Responsibilities:

Follow standard operations and procedures.
Recognize and escalate priority problems in accordance with Client standards.
Ensure one call resolution prioritizing customer satisfaction.
Perform basic troubleshooting when necessary.

Qualifications:

With or without BPO Experience
At least High School Graduate (Old curriculum) / ALS Graduate/ College Graduate
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work

Interested applicants may click the Apply Now button!

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17,

• 00 - Php23,000.00 per month
  
  Benefits:
• Additional leave

Company Christmas gift

• Company events

Flexible schedule

• Free parking

Health insurance

• Life insurance

On-site parking

• Opportunities for promotion

Paid training

• Pay raise

Promotion to permanent employee

• Transportation service provided

Schedule:

• 8 hour shift

Day shift

• Flextime

Monday to Friday

• Night shift

Rotational shift

• Shift system

Supplemental pay types:

• 13th month salary

Bonus pay

• Commission pay

Performance bonus

• Yearly bonus

Ability to commute/relocate:

• Manila: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Senior High School (Preferred)

Language:

• English (Preferred)

Location:

Manila (Preferred)