Responsibilities:- Familiarize yourself with and remain up-to-date with changes in our plans and tariffs.
Greeting customers in a friendly, professional manner using the suggested script.- Answering telephonic and e-mail inquiries promptly.
Deferring queries to your line manager if you are unable to answer them.
- Furnishing members and health care practitioners with details regarding members benefits.
Granting pre-authorizations for medical treatment, if covered.
At least 2nd yr College Undergraduate.- With minimum of 6 months BPO experience.
Excellent Communication skills.
- Must be residing within Metro Manila, Cavite, Rizal, and Bulacan.
Can work onsite. (office-based)
Competitive salary and benefits package.- Health insurance (HMO) from Day
Opportunities for career growth and professional development.
- Annual performance-based salary increase.
13th and 14th-month pay.
Office-based setup with a professional and supportive team.- Opportunities for continuous learning and improvement.
Job Types: Full-time, Fresh graduate
Pay: Up to Php25,000.00 per month
Benefits: Flextime
Life insurance- Opportunities for promotion
Paid training
Schedule:
Day shiftSupplemental pay types: Bonus pay
Education:
- Junior High School (Required)
Language:
* English (Required)
