Responsibilities:- Provide assistance to gamers via chat, email, or phone, addressing inquiries, troubleshooting issues, and offering solutions.
Help users with account-related issues such as login problems, password resets, and account security.- Diagnose and resolve technical issues related to game performance, connectivity, and in-game problems.
Gather and document player feedback, bug reports, and suggestions for game improvement.
- Update and maintain a comprehensive knowledge base with FAQs, guides, and troubleshooting tips for players.
High School Graduate (Old curriculum) / ALS Graduate
- Minimum of 6 months BPO experience.
Good English communication skills.- Ability to work on-site (office-based)
Can attend onsite interview in Pasig.
Competitive salary and benefits package.
- Health insurance (HMO) from Day
Opportunities for career growth and professional development.- Annual performance-based salary increase.
13th and 14th-month pay.
Office-based setup with a professional and supportive team.
- Opportunities for continuous learning and improvement.
Job Types: Full-time, Fresh graduate
Pay: Up to Php20,000.00 per month
Benefits:
Flextime Life insurance
- Opportunities for promotion
Paid trainingSchedule: Day shift
Supplemental pay types:
Bonus pay
Education:- Junior High School (Required)
Language:
English (Required)
