Responsibilities:- Respond to customer queries in a timely and accurate way, via phone, email, or chat
Identify customer needs and help customers use specific features- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
High School Graduate (Old curriculum) / ALS Graduate
- With a minimum of 3 Months BPO experience
Good communication skills- Can work onsite (office-based)
Willingness to attend onsite interview in Pasig
HMO
13th Month Pay- Government Mandated Benefits
Job Types: Full-time, Fresh graduate
Pay: Up to Php25,- 00 per month
Benefits: - Flexible schedule
Health insurance
Opportunities for promotion Pay raise
Schedule:
Day shift Shift system
Supplemental Pay:
Bonus pay
Education:Language:
English (Required)
