Responsibilities- Respond to customer queries in a timely and accurate way, via phone, email, or chat
Identify customer needs and help customers use specific features- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
High School Graduate (Old curriculum) / ALS Graduate
- With at least BPO 1-year experience.
Excellent English communication skills.- Can work onsite (office-based).
Must be residing within Metro Manila and Rizal.
Job Types: Full-time, Fresh graduate
Pay: Up to Php30,
- 00 per month
Benefits: - Flexible schedule
Health insurance Opportunities for promotion
Pay raise
Schedule: Day shift
Supplemental Pay:
Bonus pay
Education:- Junior High School (Required)
Language:
English (Required)
