3-7 years experience in infrastructure, with 3-5 years as Network Administrator
2. Strong experience in Cisco network products, Palo Alto, Riverbed
Self motivated, eager to learn in the IT profession
Team player must be able to work with people within and outside of the IT department.
Customer service oriented
Excellent communication skills, verbal and written.
English speaking mandatory (French reading would be appreciated)
Ability to analyze and synthesize situations and understand the business constraints
Willing to do some traveling
PRIMARY RESPONSIBILITIES:
Maintain under operational conditions the current and new network infrastructure and security solutions in respect of the Support processes
Build, deploy and administer/manage the current and new network infrastructure (including WAN, LAN, WLAN and network services like NLB . ..) and security solutions
Senior level of operational support on:
Troubleshooting, incidents and problem management,
Reporting and communication on activity, quality and performance of the network platforms and security solutions
Ensure appropriate documentation, including procedures for supports.
Assist new implementations of all Network and Security Infrastructure components
Pro-active in ensuring stability, response time, operational consistency and life cycle over the network platforms and security solutions
SECONDARY RESPONSIBILITIES:
Contribute to search and qualification to new solutions
Provide recommendations to highest level of expertise teams
