Job Title: NetSuite Junior Documentation Consultant
Job Type: Full-Time
Department: Professional Services
Reports To: Documentation Manager / Senior NetSuite Consultant
About Us:
CEBA Solutions is a leading NetSuite Solution Partner specializing in delivering customized ERP solutions to businesses across various industries. We pride ourselves on our deep industry expertise, holistic approach to implementations, and commitment to ensuring our clients success. We are looking for a motivated and detail-oriented individual to join our team as a NetSuite Junior Documentation Consultant.
Job Summary:
As a NetSuite Junior Documentation Consultant, you will be responsible for creating, maintaining, and updating documentation related to NetSuite implementations. This includes user guides, process documentation, training materials, and system configuration records. You will work closely with our senior consultants, project managers, and clients to ensure that all documentation is accurate, comprehensive, and user-friendly.
Key Responsibilities:
- Documentation Creation: Develop and update user manuals, process documentation, and other materials that support NetSuite implementations.
- Collaboration: Work with senior consultants and project managers to gather information and ensure all documentation reflects the actual system configuration and business processes.
- Client Support: Assist clients in understanding and using the documentation provided; support the creation of training materials and sessions.
- Quality Assurance: Review and edit documentation for clarity, accuracy, and completeness; ensure all documentation meets company standards.
- Continuous Improvement: Regularly update documentation to reflect changes in processes, system updates, and new NetSuite features.
- Knowledge Sharing: Maintain an internal knowledge base with tips, tricks, and best practices for NetSuite documentation.
Qualifications:
- Education: Bachelor's degree in Business, Information Systems, Technical Writing, or a related field.
- Experience: 1-2 years of experience in documentation or technical writing, preferably in a software or IT environment. Experience with NetSuite is a plus but not required.
- Technical Skills: Familiarity with ERP systems, preferably NetSuite.
- Communication Skills: Excellent written and verbal communication skills, with the ability to convey complex information in a clear and concise manner.
- Attention to Detail: Strong attention to detail, with a commitment to producing high-quality documentation.
- Problem-Solving: Ability to work independently and as part of a team to identify issues and propose solutions.
- Learning Orientation: Eagerness to learn and grow within the role, including gaining deeper expertise in NetSuite and documentation best practices.
Preferred Qualifications:
- Experience with NetSuite or other ERP systems.
- Familiarity with content management systems (CMS) and documentation tools like Confluence or SharePoint.
- Basic understanding of business processes in industries such as manufacturing, distribution, or retail.
